At Dailymotion we offer an intuitive and highly optimised ad-revenue based video platform for our users, content partners and advertisers. Within the User Product Tribe, your job will be to help the team drive the product roadmap through a greater understanding of our market and our users (actual and potential).
The User Product Tribe is responsible for building a personalised, immersive and continuous video experience for our users, cross touch-points. We want to offer an intuitive and highly optimised ad-revenue based video. Within this tribe you’ll be working closely with engineers, product leads, growth hackers, marketing and designers to ensure both product-market fit on a long-term basis and the foundations of a powerful growth model.
1- User Research - Work closely with our growth team to integrate qualitative research methods with ongoing quantitative research - Design & execute custom primary research that assess both behaviour and attitudes for both actual and potential users. - Capture user feedback, measure customer satisfaction (NPS) - Work closely with product and business teams to identify research topics
2- Market Research - Work closely with product managers & product development teams to provide a real snapshot of our market * Competitive analysis - feature releases, product updates from our main competitors and other leading entertainment apps - Conduct up-front product opportunity research to accompany: *new product development *product upgrades *expansion into new markets
In addition, you will help drive change through effective communication of findings with internal stakeholders and manage third-party research vendors /solutions as necessary
Initial projects - Identify a solution that can provide web & app-based customer satisfaction data (NPS), implement campaigns, share findings - Create a POC to evaluate running an online community of users that can be used to conduct upfront product/feature opportunity research. - Define research process within product development & launch - Evaluate mid-term user and market research needs
- Bachelor’s Degree in Psychology, Marketing, Market Research, or other related field - Significant first experience in qualitative user and/or market research, preferably for websites or applications - Proven ability to translate research findings into actionable product improvements - Passionate about collecting and analysing data - The ability to analyse opinions and provides the reasons behind the percentages - A flair for communicating large amounts of information - written and oral - Accuracy and attention to detail - Excellent organisational skills - A strong interest in pyschology and behaviour - Bi-lingual English - French, another language is a plus.
Information about the job
Location: Paris 17 (France) Availibility: Asap Type de contract: Full-time and permanent contract